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Common questions
Q: Why might measurements differ from those on the product page?
A: Slight measurement variations can naturally occur. Additionally, our listed dimensions include all parts of the suitcase, such as wheels and handles, which might not be accounted for in simple measurements.
Q: Is it normal for the handle to have some movement?
A: Yes, this is by design. A slight handle movement ensures long-term durability. It allows for temperature changes and side forces during travel. If the handle were too tight, it might stuck or break over time, so this small flexibility is beneficial.
Q: Should there be a key for the lock?
A: No key is included because the suitcase features a standard TSA-approved lock. This lock is designed for TSA agents to open for security checks if needed, while you set your own combination for personal use. This ensures both security and convenience during your travels.